Advice to Patients - Coronavirus - Update
27 th February 2020
Following further information from PHE, we are issuing guidance to our patients regarding what they should do if they become unwell.
Patients who have returned from the countries below in the last 14 days and feel unwell are being advised to call NHS 111 for advice. Modality surgeries are not able to give advice nor arrange any tests. Patients are also being directed to information on our website https://modalitypartnership.nhs.uk/self-help Category 1: Travellers should immediately self-isolate, even if asymptomatic, and call NHS 111 to inform of recent travel.
Category 2: Travellers do not need to undertake any special measures, but if they develop symptoms they should self-isolate and call NHS 111.
*Except areas of the country specifically referred to in Category 1
For Map of areas affected in Italy and towns under containment measures
PushDoctor is a video consultation service offered to our patients when they may not be able to attend or get a physical appointment at the surgery. The GP you will see will not be your usual GP but will be an NHS trained UK GP who can access your medical records should they need to. They can deal with prescriptions, sick notes, referral letters and treat most conditions that your usual GP can.
To access an appointment you will need to speak to one of our receptionists who will send you an invitation to attend an appointment via the PushDoctor "app" which you can download to your smartphone, tablet or laptop and complete the registration process.
This service is not suitable for everyone so you will need to speak to the reception team first. On occasion the PushDoctor GP may still wish you to be seen in a more traditional face to face appointment so please be prepared to attend the surgery if deemed necessary.
The surgery will be closed on the following days from 12:30 pm to allow doctors and staff training. This is an initiative organised by the local clinical commissioning group and ensures that our doctors, nurses and staff stay up to date which in turn ensures safe and effective care for our patients. We apologise for any inconvenience this may cause. Emergency care will be provided by the out of hours provider .
If you require medical advice or assistance please call 111.
We are currently unable to register new patients
East Grinstead is undergoing a significant rise in the number of people living in the area and we are finding it difficult to sustain a workload that is safe and manageable. It is with regret that as a result we are no longer able to register new patients and have notified NHS England of this decision.
In the meantime, if you need to register with a GP surgery in East Grinstead, please contact Horsham and Mid Sussex CCG on 01293600300 ext 3228 or ext 3597, so that they can arrange for you to be allocated to a local GP surgery.
(Site updated 27/02/2020)